Effective Date: 11 August 2026
Last Updated: 11 August 2026
This Shipping & Delivery Policy explains the terms applicable to orders placed through Vandana Oil Mills and the delivery of products purchased through our Website.
Orders are generally processed within 1–3 business days after successful payment and order confirmation.
Orders received on Sundays or public holidays may be processed on the next business day.
The estimated delivery time is generally 3–7 business days, depending on the delivery location, product availability, and courier/logistics partner availability.
Delivery timelines are estimates only and are not guaranteed. Actual delivery times may vary due to circumstances beyond our reasonable control.
Applicable shipping charges, if any, will be clearly displayed at checkout before the order is completed.
Free shipping may be offered on selected products, orders, locations, or promotional campaigns, subject to the applicable terms and conditions.
Orders may be delivered through third-party courier and logistics partners.
Once an order has been handed over to the relevant delivery partner, delivery is subject to the partner’s operational procedures, service areas, and delivery conditions.
Delivery delays may occur due to circumstances including, but not limited to:
Adverse weather conditions
Natural events or disasters
Public holidays
Courier or logistics disruptions
Transportation problems
Government restrictions or regulatory requirements
Incorrect or incomplete delivery information
Other circumstances beyond our reasonable control
We will make reasonable efforts to assist customers in case of significant delivery delays.
Customers are responsible for providing accurate and complete delivery information, including the recipient’s name, mobile number, address, city, state, and PIN code.
If a parcel is returned because of an incorrect, incomplete, or insufficient delivery address, re-delivery charges may apply.
If a package appears to be visibly damaged, leaking, or tampered with at the time of delivery, customers are advised to:
Take clear photographs and/or a video of the package and its condition.
Preserve the packaging and product in its received condition.
Contact Vandana Oil Mills within 24 hours of delivery.
Providing photographs or video evidence may help us investigate and resolve the issue promptly.
Our courier and logistics partners may make delivery attempts in accordance with their applicable policies and procedures.
If delivery is unsuccessful, refused, or cannot be completed because the recipient is unavailable or the delivery information is incorrect or incomplete, the shipment may be returned to Vandana Oil Mills.
Any applicable re-delivery or related charges may be communicated to the customer before re-dispatch.
For questions or assistance regarding shipping and delivery, please contact us:
Email: vandanaoilmills@gmail.com
Mobile / WhatsApp: +91 70208 40911
Alternate: +91 86050 58105
